Customer Service Archives - Virtual Assistant Israel

Building Customer Loyalty in the Face of Disaster

Smooth out any disruptions with this list of dos and don'ts

Put 60 Virtual Assistants, over 300 clients and 7 years into a pot, whisk furiously, and out comes some collectively powerful outsourcing experience.  We began this Virtual Assistant blog to showcase recommended tools and talents. We’ve learned a lot about propelling entrepreneurs to success in their fields of choice. The blog's purpose is to introduce you to the Virtual Assistant realm. We'd like the opportunity to walk you through what we do, how well we do it, and how much we love it.  We enjoy being “the guy behind the guy” and making everything look effortless.

We invite you to peruse our tips and expertise on marketing, SEO, ghost writing, social media, blogging, event planning, efficiency and more. Learn about what your Virtual Assistant can do for you, for your business, targeting your audience, in your niche.

Oct 30, 2018

Building Customer Loyalty in the Face of Disaster

In business success, it all pivots on customer experience. Key fundamental philosophies from the late marketing maven Paul Diesel can shift a client’s mindset from disaster to loyalty! Here are […]
Sep 20, 2018

Managing the Difficult Phone Call

We’ve all had them. That difficult phone call with a client in a quandary, a manager in a state of frenzy, a customer service representative who just doesn’t listen. Today, […]
May 30, 2016

Customer Service Tips from a Social Worker Turned Support Rep

How many times have we dealt with a customer who is irate and yelling and all we want to do is yell back? Take a deep breath. I’ve had this […]
Jun 7, 2015

Top 10 Ways to Hook a Customer Forever

What’s your most powerful marketing tool? Forget newsletters, social media, print ads and SEO. Your best way to reach new customers is through word of mouth – in other words, […]